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As part of our commitment to transparency and the safety of our students, I am writing to inform you about a recent incident involving the PowerSchool student information system. We utilize PowerSchool as a database to store student and staff information. This communication is required under New York State Ed-Law 2-d and serves to outline the details of the incident and our ongoing response:

Scope of the Incident: On December 28, 2024 PowerSchool became aware of a cybersecurity incident involving unauthorized access to certain information through one of their customer support portals, PowerSource. Through their investigation, PowerSchool determined that an unauthorized party gained access to PowerSchool customer data. This data included student, alumni, and staff information.

PowerSchool discovered this incident on December 28, 2024. Bemus Point CSD was notified on January 7, 2025. The accessed information included the following data fields: Last Name, First Name, Date of Birth, Home Address and more. Please note that districts across the country utilize PowerSchool for a variety of functions. The list of data fields outlined here is specific to Bemus Point CSD and will differ from others.

Available Resources: PowerSchool has created a webpage and is offering credit/identity monitoring for impacted parties for the next two years. To access these resources, please visit: https://www.powerschool.com/security/sis-incident/ or find the link on our school website: bemusptcsd.org. We recommend visiting this resource page and enrolling your student in the available credit/identity monitoring as a precaution.

Student safety and security—both in-person and online—remain our highest priority. We are committed to holding our partners to the highest security standards and are closely monitoring PowerSchool’s investigation as well as actively reviewing our own practices to ensure the continued protection of student information.

We will keep you informed if additional details emerge. For any questions or concerns, please do not hesitate to contact Bill Arthurs at warthurs@bemusptcsd.org.

Thank you for your understanding and cooperation as we navigate this situation. We appreciate your attention to this matter and your continued trust in our commitment to protecting student information and maintaining a secure learning environment.

Sincerely,

Bill Arthurs

Director of Technology